Factores que promueven el engagement en una empresa de TI
Palabras clave:
Proceso de Jerarquía Analítica, Engagement, Cultura Organizacional, Desempeño, Oportunidades, Calidad de vidaResumen
Hoy en día, es fundamental para las organizaciones generar estrategias que promuevan el engagement para reducir la rotación y generar mejoras en el desempeño, ya que esto influye directamente en los indicadores financieros de las organizaciones. Por lo tanto, el objetivo de este artículo es evaluar las preferencias de los empleados a través de 6 factores que promueven el engagement en una empresa de TI. Como cada colaborador tiene características personales diferentes, el análisis se divide a un nivel general y luego se enfoca en la diferencia de género con el fin de proponer ajustes en los recursos humanos con base en la metodología AHP. Los resultados indican que existen diferencias significativas en cuanto al género en los factores de Calidad de vida, Prácticas Organizacionales y Personas. Por otro lado, existe consenso entre los empleados sobre la importancia de las Oportunidades en cuanto a Capacitación, Plan de Carrera y Actividades Desafiantes. La identificación de tales diferencias crea una oportunidad para ajustar las políticas de recursos humanos.
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